In this section, you’ll find solutions specifically designed to address the recurring challenges in the retail world.
With our support, you’ll quickly optimize processes and operations, costs and resources, gain ground against competitors, and grow your company’s revenue.
Operations
Store Operations Excellence
Are you looking for a way to streamline your store operations and ensure smooth and efficient procedures? Are you interested in finding out if it’s possible to increase productivity and improve processes? Operations Excellence is designed to provide in maximum 2 weeks time, a comprehensive overview of business processes and identify improvement opportunities. B_Labb team will be there to create the most effective improvement plan and to be by your side throughout the project.
Includes:
- B_labb expert in store full immersion (1 week)
- Wins & Opportunities list (1 week)
Optional:
- Improvement strategy development (2 weeks)
- Execution & follow up (6 months)
Product Focus
Do you want to ensure your products meet customer needs and expectations while maintaining a competitive edge in the market? Product Focus provides you with a comprehensive approach, from product range analysis, to supply, to collaboration with the creative team for in store product positioning. In 2 weeks time you will get a complete analysis and overview of processes and opportunities. B_Labb team will be there to provide you the most effective improvement plan and to be by your side throughout the project.
Includes:
- B_labb expert in store full immersion (1 week)
- B_labb expert at the HQ (1 week with Art Director, Designers, Visual, Buyers, Supply chain team)
- Wins &Opportunities list creation (1 week)
Optional:
- Improvement strategy developement (2 weeks)
- Execution & follow up (6 months)
Customer Centricity
Do you want to provide a memorable and differentiated customer experience to stand out from the competition? Customer Centricity is designed to guide you through the entire customer experience journey, identifying in 2 weeks critical touchpoints and, if you want, implementing solutions to maximize customer satisfaction and brand loyalty.
Includes:
- B_labb expert in store as Mystery Client (2 days)
- B_Labb expert in store working with the team to find out internal challenges (3 days)
- Mystery Client report and Wins & Opportunities list (1 week)
Optional:
- Improvement strategy developement (2 weeks)
- Ad hoc Training course Sales technics & customer service (1 months)
- Execution & follow up (6 months)
Retail is Detail
Data is the lifeblood of business success. Retail is detail provides you with the key to unlock the hidden potential within your business data. With in-depth analysis and customized reports, you’ll be able to make informed decisions and steer your company towards success.
Includes:
- B_labb expert in store full immersion (1 week)
- B_labb expert at the HQ (1 week with Business analyst, Supply chain team)
- Wins &Opportunities list creation (1 week)
Optional:
- Analysis strategy’s definition and report and KPI’s (2 weeks)
- Support from B_Labb partner to develop customized reporting programs
- Execution & follow up (6 months)
Store Opening
How do you see the organization of your current operations when you need to open a new store? Would you like to reduce setup times and optimize resources by making processes more efficient? From the moment the structural works finish, every minute that passes turns into a lost sale. The B_labb team has opened hundreds of stores across Europe for some of the best brands and companies on the planet. We provide our expertise and guarantee a perfect opening, in a very short time, while guiding and training the teams to be efficient from the moment the doors open.
Includes:
- B_Labb expert collecting all the information needed for opening (1 month store/HQ/Remote)
- Opening action plan development together with the brand team (2 weeks)
Optional:
- Opening lead and supervision
- Support team
Talent
Leading Leaders
The success of a company depends to a large extent on the leadership of its managers. It often happens that the best performer is given more responsibilities and is asked to lead a team. Not always the best performer has the skills and characteristics to develop the potential of the team,, but without any doubt he can learn them and become a key asset for business growth. The Temporary Management program “Leading Leaders” involves the support of an expert B_Labb with decades of experience in team management in the most important retail companies, with proven growth results, talent retention and economic results. Through personalized coaching sessions and field coaching, we help your managers identify their strengths and weaknesses regarding team management, teach them how to motivate people to achieve results, how to make them feel part of the company project and above all we give them the tools to be followed and appreciated.
Includes:
- Meeting with CEO/HR director to establish project objectives
- An expert B_Labb working alongside the manager (2 weeks)
- Report on management issues and work environment (1 week)
- CEO/HR Director meeting to share report
Optional:
- Support the manager for 6 months; monthly review of project objectives with CEO/HR Director
Easy Smart Working
Remote work has become increasingly important in today’s business landscape. With Easy Smart Working, we guide you through implementing effective solutions to enable your employees to work flexibly and productively, while ensuring safety and collaboration. B_Labb experts have a long and consolidated experience in managing international remote teams, where involvement, efficiency and team spirit have always been the crucial point to achieving business results.
Includes:
- B_labb expert at the HQ to agree project’s goals (2 days with the CEO and the HR director)
- Customized procedure development (2 weeks)
Optional:
- Execution & follow up (3 months)
See all the Services.
